Deliverability

Deliverability helps you understand how your connected sending mailboxes are warming up and how emails are being placed across inboxes and spam folders. Use this section before and during outreach to monitor sending readiness, identify changes in performance, and make informed decisions as you scale campaigns.

Before You Begin

Before reviewing deliverability, make sure that:

• Your sending mailbox is connected under Connections.
• Email warm-up is enabled for the mailbox, where available.
• You have allowed enough time for warm-up activity and reporting data to appear.
• Your campaign list has been enriched and primary email addresses have been verified where needed.

Open Deliverability Reports

• From the left navigation, select Deliverability under Analyze.
• Open the Warm-up tab to review mailbox warm-up activity.
• Use the date range to choose the period you want to analyse.
• Use the available filters to focus on specific mailboxes, email providers or domains.

The page provides a combined view of warm-up placement, reply signals, mailbox-level performance, domain-level performance, and ramp-up status.

Review Key Metrics

At the top of the page, use these summary cards to quickly assess warm-up results:

• Deliverability Score: The average score across the mailboxes included in your current view, when scoring data is available.
• Inbox Rate: The share of tracked warm-up messages that reach inbox placement, when available.
• Inbox Count: The total number of tracked messages delivered to the inbox during the selected period.